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Troubleshooting your registration, signup and login issues

Mohamed avatar
Written by Mohamed
Updated over a week ago

You're having issues to sign up with your Apple ID? Don't worry, it's probably your iPad fault...

πŸ“Ά Check your connection

First check your Internet connection. If you're reading this article, your connection should be ok πŸ™„. But please ensure it is sill good when signing in.

βœ… Check your Apple ID

Sign into https://appleid.apple.com to ensure that your account is functional.

πŸ” Activate two-factors authentication

To sign up with your Apple ID, you must activate two-factors authentication (2FA) in your iPad settings, as detailed here: https://support.apple.com/en-us/HT204915#setup

πŸ”“ Sign Out from older devices

Disconnect older Apple devices that run iOS 9 or older: Sign Out of the Apple ID in these devices' Settings to be able to activate the two-factors authentication on newer devices, as explained on Apple's website.

πŸ” Clear the camera

Temporarily remove any screen protector over your device's camera as this may interfere with Face ID authentication.

πŸ˜“ Last resort

  1. Uninstall the app

  2. Open the iPad's Settings, then tap your name.

  3. Tap Password & Security.

  4. Tap Apps Using Apple ID.

  5. Look for Fontself and remove it (swipe left)

  6. Sorry but... πŸ‘‡

    ITCrow | BeanieTech

  7. Reinstall the app

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